What? Don't tell them that The customers will find a way to get past the effect.
It must be serious: For them to reveal things of this magnitude, Exile's probably having trouble finding dinged and banged-up LEGO figures that look as if Santa and his friends did them over! :D
Even my oldest figs are in relatively good condition thank you, I think the worst I have is a damaged Endor Princess Leia I bought at a swap meet.